We strongly advise you to contact your nearest local sales office team at least 24 to 48 hours after booking the ticket. Please note that each guest may bring up to 2 pet kennels, for a limited number of kennels in the hold.

• The kennel must have a fiberglass or rigid plastic shell. Wooden, metal bar or welded wire mesh kennels are not allowed.
• The wheels must be removed or if they are retractable, they must be taken off or blocked with duct tape.
• The door must have a centralized locking system which fastens with locks on the top and at the bottom of the door.
• The door hinge and locking pins must engage the container by at least 1.6 cm (5/8 in) beyond the horizontal extrusions above and below the door opening where the pins are fitted.
• The two parts of the kennel must be joined by bolts. Any other locking system is strictly forbidden.
• The kennel must be large enough for the pet to stand up without touching the top, turn around easily and to lie down in a natural position.
• The kennel must have a blanket or other absorbent material on floor. Please note that straw is not allowed.
• You can purchase such a kennel at larger pet shops or specialist shipping agents.

• Embassy consultation of departure and destination countries is recommended to ensure the applicable rules and necessary documents while transporting the pet. For more information, please visit the International Air Transport Association IATA website
• To, from or within the European Union other countries do not allow pets being transported to and/or from that country read more . For more information, please visit the IATA website. For questions about transporting your pet as freight, please contact Oman Air Cargo team.