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Important Information

Ensure that you pack your baggage yourself in compliance with security guidelines.
For safety reasons, dangerous articles must not be packed in check-in or hand baggage. Restricted articles include but are not limited to compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidizing materials, poisons, infectious substances, and briefcases with installed alarm devices. Any liquid, aerosol or gel such as drinks, creams, perfumes, sprays, paste and any item of a similar consistency must be placed in a container with a capacity no greater than 100ml. All containers should fit comfortably in a transparent re-sealable plastic bag which should be no greater than one litre in volume (20cm x 20cm or 25cm x 15cm). All other baggage terms and conditions can be found here.
It is recommended to reach the airport at least 3 hours prior to departure time, taking into consideration traffic congestion and peak times.
In order to be accepted for travel, you must carry the appropriate travel documents such as your passport and visa (or a government-issue photo ID for domestic travel) as well as the credit card that was used to purchase your ticket, if you booked online.
Passengers departing from Muscat
If you are travelling with hand baggage only, you may proceed directly to immigration and security and then to your departure gate. If you are travelling with check-in baggage, please drop your baggage at the “Online Check-In/Baggage Drop” counter. Staff will tag the baggage and provide you with the claim portion.


Passengers departing from all other stations except Muscat
Please proceed to the “Online Check-In/Baggage Drop” counter for staff to stamp your e-boarding pass as part of the security verification process.

Drop your check-in baggage at the same counter. Staff will tag the baggage and provide you with the claim portion.

Proceed to immigration, security and the departure gate as early as possible. Enhanced security measures implemented at some airports may require additional time.
Boarding gates typically close 40 minutes prior to departure. Should you change your travel plan or are unable to report on time for your flight, please advise our call centre (+968 2453 1111) or the relevant airport office.


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